Custom flow

From pet photos to a keepsake path.

CGpets is built around a profile-first process. Instead of forcing every owner into one product, the first step is to understand the pet, the moment and the kind of keepsake that should feel right.

Journey

The intended customer journey

These steps describe the product direction CGpets is validating before a formal public launch.

01

Send the pet profile

Share clear photos, personality notes, favorite memories, intended use and any emotional context we should respect.

02

Shape the direction

CGpets turns the inputs into a reusable pet profile and recommends whether the next path should be portrait, album, companion concept or gift.

03

Review a preview

The owner should be able to review tone, visual likeness, wording and privacy boundaries before any final delivery is treated as finished.

04

Keep or extend

A good profile can become multiple keepsakes over time: a framed direction, a memory page, a digital companion asset or a lightweight physical gift.

What happens after you submit?

Fit check

We check whether the uploaded photos and notes are enough to create a recognizable, respectful direction.

Path recommendation

Not every pet story needs the same product. The profile may be better suited to a memory album than a portrait, or to a companion concept rather than a gift.

Privacy boundary

Pet photos are treated as private intake material for admin review, not public gallery content by default.

What still must be finalized before paid launch

  • Final delivery formats, file sizes and print readiness rules.
  • Revision limits, refund handling and support response time.
  • Photo retention, deletion request process and public case permission.
  • Payment, logistics and partner fulfillment workflows.

Start with the pet profile, not the product SKU.

The strongest CGpets experience starts with the animal’s identity. Once the profile is clear, the product path becomes easier to choose.